Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Name and email address when you contact us or purchase a service
• Billing information processed securely through Stripe
• Communications you send us via email or contact forms
• Usage data and analytics collected automatically when you visit our website

2. How We Use Your Information

We use the information we collect to:

• Process payments and deliver our digital marketing services
• Send transactional emails, invoices, and service updates
• Respond to your requests and provide customer support
• Improve our website, services, and user experience
• Comply with legal obligations and prevent fraud
• Send marketing communications (only with your consent)

3. Payment Processing

All payments are processed securely by Stripe, Inc. We do not store your credit card or payment details on our servers. Stripe's use of your personal data is governed by their Privacy Policy, available at stripe.com/privacy.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data only with:

• Service providers who help us operate our business (e.g., Stripe for payments, email providers)
• Law enforcement or government authorities when required by law
• Business partners with your explicit consent

5. Cookies & Tracking

We use essential cookies to operate our website and analytics cookies (such as Google Analytics) to understand how visitors interact with our content. You may disable non-essential cookies through your browser settings at any time.

6. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications at any time
• Lodge a complaint with your local data protection authority

8. Security

We implement industry-standard security measures to protect your personal information, including SSL encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.

9. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of our services constitutes acceptance of the revised policy.

11. Contact Us

For any questions or requests related to this Privacy Policy, please contact us at:

NovaSpark LLC
Email: privacy@novaspark.com
Website: novaspark.com